Joker bet Terms & Conditions – Malaysia Platform Guidelines

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User", "You") and joker bet ("Platform", "We", "joker bet") regarding your use of the joker bet online betting platform, accessible via jokerbet-jit.com and the joker bet mobile app.

In this Terms document, the following terms carry the meanings stated:

• "Account" refers to the joker bet member account registered solely in your own name.
• "Account Balance" refers to the total amount of funds in Malaysian Ringgit (MYR) held in your joker bet account at any given time.
• "Bet" refers to any wager, stake, or bet placed through the joker bet platform, whether on sports, Live Casino, Table Games, baccarat, or e-sports.
• "Bonus" refers to free credits, bonus funds, free spins or any other incentive offered by joker bet to members.
• "Deposit" refers to the transfer of funds in RM from your Malaysian payment method into your joker bet account.
• "Withdrawal" refers to a request to transfer funds from your joker bet account balance to your Malaysian payment method.

These joker bet Terms govern all aspects of platform use, including account registration, deposits, betting, winnings, withdrawals, bonus claims, promotional use, and all other interactions with joker bet. In the event of any conflict between these general Terms and the rules of a specific game or promotion, those specific rules shall take precedence.

To use joker bet's services, you must register a valid account. Registration is free and open to all individuals who meet the following eligibility requirements:

• Aged 18 years of age and above on the date of registration.
• Be located in a jurisdiction that permits online betting activities.
• Has never been banned or suspended from the joker bet platform previously.
• Register under your own name and not on behalf of another person.

Each individual is only permitted to hold one (1) joker bet account only. Registering multiple accounts using the same name, phone number, email address, identification number, bank account number, or device is strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name as per your identity card, an active Malaysian phone number, and a valid email address. joker bet reserves the right to request identity verification documents at any time for KYC (Know Your Customer) purposes.

Joker bet only accepts deposits via legitimate and recognised Malaysian payment methods. All transactions are processed in Malaysian Ringgit (RM). The following deposit information applies to joker bet:

Failed deposits resulting from incorrect information provided by the member are entirely the member's responsibility. joker bet will not bear any charges or fees imposed by your e-wallet provider or bank in connection with deposit transactions.

Joker bet is committed to ensuring all legitimate winnings are paid to members promptly and securely. The following withdrawal terms apply to all joker bet accounts:

• The minimum withdrawal amount is RM50 per request.
• The maximum daily withdrawal limit is RM50,000 for standard accounts and up to RM200,000 for joker bet VIP members.
• All withdrawals will be processed to the same Malaysian payment method used for the most recent deposit, except in specific circumstances approved by joker bet.
• Withdrawal processing time is between 5 to 30 minutes for e-wallets and 1 to 3 hours for FPX online banking.
• The first withdrawal for each new account requires full KYC verification before it can be processed.

Joker bet reserves the right to delay or withhold withdrawals for security investigation purposes, KYC review, or where fraudulent activity is suspected. In such cases, joker bet will notify the member via email or live chat within 24 hours.

Joker bet offers a wide range of exciting bonuses and promotions for Malaysian members. All joker bet bonuses are subject to the following conditions, which must be fully complied with:

• 150% Welcome Bonus: Up to RM600 on your first deposit. A 15x rollover requirement on the total amount (deposit + bonus) must be met before any withdrawal is permitted.
• 10% Weekly Cashback: Calculated based on net weekly losses. No rollover requirement applies to cashback. Credited every Monday before 12:00 PM.
• 20% Daily Reload Bonus: Up to RM200 per day. Subject to a 10x rollover requirement on the bonus amount.
• Affiliate Programme: RM50 for each friend who successfully registers and makes a minimum first deposit of RM100.

Bonus hunting — registering solely to claim bonuses with no genuine intent to play — is strictly prohibited. joker bet also prohibits bonus hedging between two accounts or across different platforms to guarantee winnings without risk.

All bets placed on the joker bet platform are subject to the following general rules, which apply across all game categories:

• The minimum bet for sports is RM2 and maximum bet limits vary depending on the market type and sports category.
• Bets that have been placed and confirmed by the joker bet system cannot be cancelled, except in circumstances where joker bet voids the relevant market.
• In the event of a technical error during the betting process, joker bet reserves the right to void the affected bet and return the stake to the member's account.
• Joker bet reserves the right to restrict betting or close the account of any member found to be exploiting odds errors or using automated software (bots) to place bets.
• All bet outcomes are final once confirmed by the joker bet system. No appeals will be considered except in cases of verifiable technical error.

Joker bet uses an audited and certified Random Number Generator (RNG), independently verified, for all Live Casino and table games to ensure complete fairness. The outcome of every game round is entirely independent of any previous or subsequent round.

The joker bet Sports section covers football (Malaysia Super League, EPL, La Liga, Bundesliga), badminton, tennis, basketball (NBA), e-sports (Mobile Legends MPL Malaysia, Dota 2, CS:GO), Formula 1, and over 30 other sports. The specific Sports Betting rules for joker bet are as follows:

• Football: All standard bets cover 90 minutes of regular play only (excluding extra time and penalties) unless otherwise stated.
• Postponed/Cancelled Matches: If a match is postponed by more than 24 hours, all related bets will be voided and stakes refunded.
• In-Play Betting: joker bet live betting odds may change at any time. Bets confirmed prior to any odds change will not be affected.
• Cash Out Feature: Cash Out is available on selected markets and subject to system availability at the time. joker bet does not guarantee that Cash Out will always be available for all markets.
• E-Sports: joker bet e-sports betting follows the official game provider's rules. Any match format changes made by the e-sports organiser may affect bet settlement.

The joker bet casino platform offers Live Casino with real dealers, baccarat, blackjack, roulette, Dragon Tiger, and a wide variety of other table games. The specific terms for the joker bet casino section are as follows:

• All joker bet Live Casino games are streamed live from licensed casino studios and feature professionally trained dealers.
• The outcome of all casino games is final. Any internet connection disruption on the member's end during gameplay is the member's sole responsibility.
• In the event of a technical disruption on joker bet's end during a Live Casino game, any incomplete hands or rounds will be voided and all bets refunded.
• The minimum bet for joker bet baccarat tables starts from RM5 and maximum bet limits vary depending on the table type (standard, premium, or VIP).
• Joker bet slots and RNG games are powered by certified random number generator technology. The Return to Player (RTP) percentage for each slot game is available in the game information.

Joker bet takes the account security and data privacy of all Malaysian members seriously. The following security responsibilities and procedures apply:

• Members are solely responsible for ensuring their joker bet account password is strong, unique, and not shared with anyone.
• Joker bet will never ask for your password via email, WhatsApp or live chat. Any such request is fraudulent and must be reported to the joker bet team immediately.
• The joker bet KYC process requires identity verification using a copy of your Malaysian identity card (MyKad), a selfie with the identity card, and proof of payment method. KYC must be completed before your first withdrawal.
• Joker bet securely stores members' personal data using 256-bit SSL encryption and will not disclose any information to third parties without the member's consent, except where required by law.

For more information on how joker bet handles your personal data, please refer to our joker bet Privacy Policy.

Joker bet reserves the right to close, suspend, or freeze a member's account without prior notice in the event of a breach of joker bet's Terms & Conditions. This action may be taken in the following circumstances:

• Multiple account registrations by the same individual.
• Providing false or misleading information during registration.
• Misuse of joker bet bonuses or promotions, including hedging and bonus hunting.
• The use of automated software, bots, or any tool that provides an unfair advantage.
• Fraudulent activity, money laundering, or any other illegal activity conducted through the joker bet platform.
• Attempting to hack or compromise the joker bet security system.
• Abusive, threatening or disrespectful behaviour towards joker bet staff.

Members who wish to voluntarily close their joker bet account may do so by contacting the joker bet support team via live chat or email. All valid balances will be returned upon completion of the KYC process, provided there are no related Terms violations.

Joker bet is deeply committed to responsible gaming and the well-being of our Malaysian members. Betting should always be a form of entertainment — not a means to resolve financial difficulties. joker bet provides the following tools to help members manage their betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending on joker bet.
• Loss Limit: Set a maximum loss limit for a defined period to prevent excessive losses.
• Self-Exclusion: Take a temporary break from joker bet for anywhere between 1 day and 6 months, based on your needs.
• Permanent Self-Exclusion: Choose to permanently self-exclude from the joker bet platform if needed.
• Reality Check: Receive regular reminders about the time spent and total amount wagered.

For more information on joker bet's responsible gaming tools, please visit the joker bet Responsible Gaming page.

To the extent permitted by applicable law, joker bet and its affiliates shall not be liable for:

• Any financial losses incurred as a result of your betting decisions on joker bet.
• Service disruptions caused by factors beyond joker bet's control, including internet outages, natural disasters, regulatory authority actions, or third-party technical issues.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your password.
• Disputed bet outcomes raised more than 30 days after the relevant bet settlement date.

Joker bet reserves the right to update, amend or replace any part of these Terms & Conditions at any time without prior notice. The latest version of the joker bet Terms & Conditions will always be available on this page, with the most recent amendment date recorded.

It is the member's responsibility to review the joker bet Terms & Conditions periodically to stay informed of any changes made. Continued use of the joker bet platform following any amendment to these Terms will be deemed unconditional acceptance of the revised terms.

If you do not agree with any amendments to the joker bet Terms & Conditions, you must cease using the joker bet platform and contact our support team to close your account. Any enquiries regarding the joker bet Terms & Conditions may be directed to support@jokerbet-jit.com or via joker bet's 24/7 live chat.